Khylet Entertainment is not liable for Stolen/Misplaced/Lost in Transit orders that have been marked as delivered. If you are concerned about theft, please request card for pickup in the checkout notes.
Small Tears, Scuffs and separations at the seams of factory sealed product shrink wrap, and minor defects in packaging material not caused by external forces or factors is completely normal and will not be grounds for compensation. All our products are sourced from official Canadian Distributors and US Distributors!
All clearance items listed online are considered a final sale once the order has been processed and shipped.
If an order is shipped to a 3rd party company, freight forwarder or similar, Khylet Entertainment assumes no responsibility for any damages or issues that may arise from their services.
Khylet Entertainment is not responsible for any customs, duties or other taxes incurred during transportation, nor are we responsible if a parcel is opened for inspection at customs/border services. This will not qualify an order for compensation as this is out of our control and not a decision of ours.
Khylet Entertainment is not responsible for customers entering incorrect/incomplete addresses. Should an item not be properly delivered due to an incomplete/incorrect address provided to us - we assume no responsibility for the loss incurred.