Delivery & Returns
SHIPPING POLICIES
Khylet Entertainment is not liable for Stolen/Misplaced/Lost in Transit orders that have been marked as delivered.
If you are concerned about theft, please request card for pickup in the checkout notes.
Small Tears, Scuffs and seperations at the seams of factory sealed product shrink wrap, and minor defects in packaging material not caused by external forces or factors is completely normal and will not be grounds for compensation. All our products are sourced from official Canadian/US Distributors and we are in excellent standing with the parent companies of all Trading Card Games we carry. All clearance items listed online are considered a final sale once the order has been processed and shipped. If an order is shipped to a 3rd party company, freight forwarder or similar, Khylet Entertainment assumes no responsibility for any damages or issues that may arise from their services. Khylet Entertainment is not responsible for any customs, duties or other taxes incurred during transportation, nor are we responsible if a parcel is opened for inspection at customs/border services. This will not qualify an order for compensation as this is out of our control and not a decision of ours. Khylet Entertainment is not responsible for customers entering incorrect/incomplete addresses. Should an item not be properly delivered due to an incomplete/incorrect address provided to us - we assume no responsibility for the loss incurred.
Product Returns
Should you decide you do not want a product within 14 days of delivery, we will gladly offer a refund upon return of the product. The product must be in original condition, unopened and must arrive to us in that same condition. You may mail the products back to us, You will be responsible for any shipping costs associated with the return. Additionally, if the item you wish to return was a pre-order, you may be subject to additional fees.